FAQ
What is my Customer Code?
Your Customer Code is your Customer ID number. If you do not know your Customer Code, please call or email us and we will provide it for you. If you are not currently a Hi Vis Kings customer, you will have to register as a New Customer.
Why do I have to register to order on the website?
By registering, we are able to offer you many useful services and functionality. This includes the ability to view your account information, track orders, and many more useful features. Additionally, when you register, you will receive special discounts which will be applied to your online account. This ensures you receive the best prices we have to offer!
How long will it take to process my registration?
Registration is normally processed within 1-4 hours. You will receive an email confirmation when your registration has been processed. You can then log in to use your account. If you require immediate assistance, please Contact Us.
While we are constantly adding products to our website, our online store is not a complete listing of our product offerings. If you are unable to locate items, please Contact Us , and we will help you find what you need for your application.
While we are constantly adding products to our website, our online store is not a complete listing of our product offerings. If you are unable to locate items, please Contact Us , and we will help you find what you need for your application.
What if I don't know what products are right for my application?
If you are not sure what product will work best for your specific needs, please Contact Us. Our friendly, well trained staff will gladly help you pick out the products that are most suitable for your application. If your needs are highly technical, we will be happy to get you in touch with industry experts that can help you with specific solutions.
What if I forgot my password to login?
If you forget your password, simply click the " forgot your password" link on our login page. Our website will walk you through the process to change your password. If you encounter any issues, please Contact Us and we will assist you in resetting your password.
Do you have any minimums?
We make it easy to order with no minimums on most items. If your item is a special order, all we ask is that you take the manufacturer's smallest standard pack.
What forms of payment do you accept?
Hi Vis Kings accepts the following forms of payment:
• American Express
• Discover
• MasterCard
• Visa
• Google Pay
• PayPal
• Apple Pay
Please Contact Us for more information.
• American Express
• Discover
• MasterCard
• Visa
• Google Pay
• PayPal
Please Contact Us for more information.